Telemarketing Manager - Remuneration Report

All our Remuneration Reports are three pages in length and provide a brief position description covering the job purpose, main accountabilities and matching indicators. This is accompanied by remuneration information and common benefits displayed in a tablulated and graphical format. We also provide a guidline of how to interpret the Report and where an individual employee should be positioned. 

Telemarketing Manager                                                            

Reports to:

Regional Sales or Marketing Manager

Primary Objectives:

Develop, implement and manage inbound and outbound telephone sales and marketing to achieve profit and revenue objectives.

Main Accountabilities:

• Recommend, plan and implement telephone sales and marketing campaigns, customer surveys and market research activities. 
• Manage the revenue and expense of the telemarketing operation within budget.
• Prepare sales forecasts and recommend short and long term sales goals to achieve business objectives.
• Select and develop telemarketing staff and monitor the performance of all telephone sales consultants. 

Matching Indicators:

Five years experience in telemarketing or telephone sales and additional experience in call centre management.